Returns & Exchanges

Here at California Jewels, we aim for excellent and professional customer service. We want our customers to have 100% satisfaction!

Refunds are available for items that have not been worn, damaged, altered, and have all the original tags and packaging. You must initiate the return within 7 days of the date on receipt and notify us by email of your desire to return your purchase. We will then provide you with a shipping label (for USPS) and instructions to carry out your return. When packing your items to be returned, please secure them! If the items are loose in the package and rattling around it can cause the items to break.

Once your return is received, we will review and inspect the item. This includes checking the condition, any alterations, and verifying the original tags are still intact. Refunds will be issued within 7 business days of receipt 

*Note: All receipts need to be included for insurance!